The 11 Best Order Management Software Solutions for 2026

Looking for the best order management software? For most growing product businesses, it’s Cin7, our inventory management system (IMS) that pulls orders from every channel into one place.

Fulfilling a customer’s order takes more than grabbing a box off the shelf. You’ve got stock to track, channels to sync, and customers who want to know exactly where their package is (right now, please!).

Below, we compare 11 order management tools by who they’re best for, what they cost, and the features that matter.

Key Takeaways

• The best order management software pulls orders from every channel into one place, so you can stop juggling spreadsheets.
• Cin7 is our pick for growing multichannel and B2B brands, with 700+ integrations and built-in AI forecasting.
• IBM Sterling, SAP Commerce Cloud, and Salesforce Commerce Cloud suit large enterprises with complex order routing.
• Zoho Inventory and Veeqo offer free starting points for small sellers.
• Compare real-time inventory sync, automation, integrations, and scalability before you compare prices.

What Is an Order Management System?

An order management system (OMS) is software that tracks every order from the “buy” button to the customer’s doorstep. It pulls orders from all your sales channels into one place. Then it checks stock, sends each order to the right warehouse, and keeps customers updated (returns included!).

Because it connects to your e-commerce platforms, inventory, and shipping tools, you get real-time order status, stock levels, and tracking without switching systems. That makes it easier to automate your order fulfillment processes.

An OMS also helps in different ways depending on your industry:

• Retailers: OMS allows retailers to manage, track, and fulfill orders from many different sources, like brick-and-mortar stores, online marketplaces, and other e-commerce platforms.
• Manufacturers: OMS gives manufacturers real-time visibility into orders and inventory levels.
• Wholesalers: OMS lets wholesalers easily track available stock, monitor replenishment needs, and avoid stockouts or overstocks.
• E-commerce businesses: OMS lets e-commerce businesses manage orders from multiple sales channels in one place.

Best Order Management Software at a Glance

Prices checked in October 2026 on each vendor’s website or a dated third-party pricing review (linked). Prices change, so confirm before you buy.

How We Chose the Best Order Management Software

Yes, Cin7 is on this list, and yes, we make it! So we held every tool (ours included) to the same five criteria:

• Order management depth: How well it handles order capture, allocation, fulfillment, and returns across channels.
• Integrations: Native connections to e-commerce platforms, marketplaces, accounting software, and 3PLs.
• Business fit: Whether it suits small businesses, growing brands, B2B sellers, or large enterprises.
• Pricing transparency: Whether pricing is published. We checked every listed price in October 2026 and linked the source.
• User reviews: What customers say on independent review sites like Software Advice, Capterra, and G2.

Best Order Management Software for 2026:

• What Is an Order Management System
• Comparison Table
• How We Chose
• Cin7
• Brightpearl
• IBM Sterling
• QuickBooks Desktop Enterprise
• monday.com
• Zoho Inventory
• Veeqo
• SAP Commerce Cloud
• Salesforce Commerce Cloud
• Katana
• Sana Commerce
• Key Features to Look For
• AI and Automation in Order Management
• Benefits of an Order Management System
• The Four Stages of Order Management
• CRM vs. OMS vs. Inventory Management vs. WMS
• How to Choose an OMS
• FAQs

1. Cin7: Best for Growing Multichannel and B2B Brands

Cin7 is an inventory management system (IMS) with order management built in, and it comes in two flavors.

Cin7 Core is built for growing small and midsize businesses. It automates data entry, reordering, and purchase orders, and it offers point of sale (POS) as an add-on so you can sell from anywhere.

Cin7 Omni is for more complex operations. It adds native EDI (the electronic ordering format big-box retailers require), 3PL integrations, and multi-entity support.

See if Cin7 Core or Cin7 Omni is best for you.

Selling wholesale? Our B2B portal, available as an add-on, gives your wholesale buyers a customizable web portal to place orders online, with pricing tailored to each customer group.

AI that actually helps: Cin7 ForesightAI forecasts demand up to 24 months ahead and can generate purchase orders automatically.

Connected from day one: With 700+ integrations, including Shopify, Amazon, QuickBooks, and Xero, your orders, stock, and books stay in sync.

Just ask how The Lip Bar ditched one-by-one order uploads. With Fishbowl, the team had to manually upload and sync inventory and upload orders one at a time. Now they save two to three work days, about 16 to 24 hours of manual labor.

“We save two-to-three work days, which is about 16-to-24 hours of manual labor. We don’t have to manually upload and sync inventory or upload orders one-by-one, like we did with Fishbowl,” says Ashley Gilbert, head of operations and business development at The Lip Bar.

Don’t just take our word for it! Cin7 Core is a Software Advice FrontRunner for 2026.

You’ll also find Cin7 among the Featured Partners on Forbes Advisor’s inventory management software page.

Best for: Growing multichannel, wholesale, and B2B brands ready to move order management off spreadsheets

Pricing:

• Core: Standard $349/month, Pro $599/month, Advanced $1,199/month (USD, excluding taxes; see Cin7 pricing)
• Omni: Custom pricing, so contact us for a quote

Key features: Multichannel order management, B2B portal (add-on), native EDI and 3PL (Omni), automated purchase orders, ForesightAI demand forecasting, Amazon order management

2. Brightpearl: Best for Scaling E-Commerce Brands

Brightpearl allows businesses to manage order fulfillment with ease so more resources can go into business development. With various fulfillment options ranging from dropshipping to multi-location fulfillment, Brightpearl can be an effective option for various product sellers.

With multichannel integration, Brightpearl makes it easy for product sellers to connect their preferred sales channels and reach customers in new markets.

Best for: E-commerce brands looking for a scalable order management solution

Pricing: Available on request (see Brightpearl pricing)

Key features: Plug-and-play e-commerce integrations, automatic sales channel updates, automated stock replenishment

3. IBM Sterling: Best for Large Enterprises With Complex Order Routing

Designed to give large organizations the ability to centralize order management across platforms, IBM Sterling is a strong choice for companies that need to simplify complex order management processes.

IBM Sterling centralizes order information from many sales channels, so enterprise companies can manage all their orders in one place.

Best for: Large enterprises looking to simplify complex order routing and fulfillment

Pricing: Available on request (see IBM Sterling Order Management)

Key features: Automated sourcing decisions, multi-location inventory management, transfers in the event of a stockout, aggregated inventory information for order fulfillment

4. QuickBooks Desktop Enterprise: Best for Businesses Already Running on QuickBooks

QuickBooks Desktop Enterprise includes order management features that let you manage fulfillment within one system, so you can simplify order entry, invoicing, payments, and more.

It’s a solid way to streamline inventory and order management. Just know that Advanced Inventory is only included in the Platinum and Diamond plans, so growing businesses on Gold pay more to unlock it, as reported by Logistify.

Best for: Businesses already running their accounting on QuickBooks that want order management in the same system

Pricing (as reported by Logistify, based on Intuit’s pricing on October 19, 2026; prices rise with each added user):

• Gold: From $2,210/year (1 user)
• Platinum: From $2,717/year (1 user)
• Diamond: From $447/month (1 user, monthly billing only)

Key features: Simplified order entry, centralized order management dashboard, automated invoicing

5. monday.com: Best for Visual Order Tracking

For businesses looking to easily track incoming orders and gain complete visibility into the order cycle, monday.com is a compelling choice. A comprehensive work and project management tool, monday.com offers several templates and tools that can help product sellers streamline the order process.

monday.com is a work management tool first, so check that it connects to the sales channels you use before you commit.

Best for: Small businesses that want visual dashboards to track orders through the order cycle

Pricing (see monday.com pricing):

• Free: Up to 2 seats
• Basic: $9 per seat/month, billed annually
• Standard: $12 per seat/month, billed annually
• Pro: $19 per seat/month, billed annually
• Enterprise: Available on request

Paid plans require at least 3 seats.

Key features: Order tracking dashboards, automated order updates, email integration, custom order templates

6. Zoho Inventory: Best for Solo Sellers and Small Budgets

Zoho Inventory is another good option for multichannel product sellers, as it integrates with Amazon, Shopify, eBay, and Etsy to centralize product and order information.

With Zoho Inventory, you can also automatically print packing slips, generate shipping rates, and track shipments through the order process. Zoho also shows you your most and least profitable items, so you can make data-driven decisions about which items to prioritize.

Best for: Solo entrepreneurs or small businesses looking to streamline their order process on a small budget

Pricing (per Zoho Inventory pricing, billed annually):

• Free: 50 orders/month, 1 user, 1 location
• Standard: $29 per organization/month
• Premium: $79 per organization/month
• Plus: $129 per organization/month
• Enterprise: $249 per organization/month

Key features: Sales channel integrations, packing slip creation, payment integration

7. Veeqo: Best for Amazon and Multichannel Shipping

Veeqo’s shipping software is free, and inventory features are available on paid plans. That makes it a strong option for solo product sellers or businesses just getting off the ground.

You can print branded shipping labels and create custom invoices, which helps you build a name for your business. Its reporting features can also give you insight into popular products, order history, and accounting.

Best for: Individual product sellers or young businesses looking to speed up shipping across Amazon and other channels

Pricing (per Veeqo pricing):

• Shipping software: Free
• Inventory management: From $19/month, priced by monthly order volume

Key features: Bulk shipping label printing, branded custom invoices, sales reports, internal shipping notes, ability to reroute lost packages

8. SAP Commerce Cloud: Best for Enterprise Retail and Wholesale

SAP Commerce Cloud has a built-in order management feature that can benefit retailers and wholesalers looking for more visibility into stock and order tracking.

Built into SAP Commerce Cloud’s order management feature is the Backoffice Order Fulfillment Cockpit. This dashboard lets users manage customer orders, review package information, and manage warehouses, all from one centralized view.

Best for: Enterprise retailers and wholesalers with complex order management

Pricing: Available on request

Key features: Automated order workflow, sourcing, order splitting, ability to view fraud reports, ability to pick, pack, and label shipments

9. Salesforce Commerce Cloud: Best for Existing Salesforce Customers

Salesforce Commerce Cloud includes an order management feature to centralize omnichannel sales in a single platform. If you already run Salesforce, its order management tool fits right in with the rest of your stack.

The main advantage of Salesforce order management is its ease of integration with its other products. If you use Salesforce for different business needs, like B2C Commerce or B2B Commerce, your OMS will easily fit in with your other tools.

Best for: Existing Salesforce customers looking to streamline omnichannel order management

Pricing: Available on request (see Salesforce Order Management)

Key features: Order servicing, distributed order management, omnichannel inventory, automated order rerouting

10. Katana: Best for Manufacturers

Katana’s order management system simplifies order management for manufacturers. It automates manufacturing cost calculations using bill of materials data and gives you visibility into the shop floor through a mobile app.

Additionally, the insights from Katana’s order management tool allow manufacturers to view all available raw materials and make sales and production decisions based on what is and isn’t available.

Best for: Manufacturers looking for a centralized order and production management solution

Pricing: Free plan (up to 30 SKUs); Advantage plan pricing on request

Key features: Real-time data management, automated manufacturing cost calculations, shop floor visibility through a mobile app

11. Sana Commerce: Best for ERP-Connected B2B Online Stores

Sana Commerce helps product sellers elevate their online stores by automatically creating custom product pages based on the products in your ERP and PIM system.

From there, the software uses its native ERP integration to make sure changes to product pages show up in your online store. That lets you focus on driving sales rather than keeping tabs on your online store.

Best for: B2B sellers who want an online store connected directly to their ERP

Pricing: Available on request (see Sana Commerce pricing)

Key features: Automatic language translation, automated returns, automated order editing, order tracking

Key Features to Look for in the Best Order Management Software

Not sure what separates a great OMS from a glorified spreadsheet? Here’s your checklist:

• Multichannel order capture: Pulls orders from your online store, marketplaces, POS, and B2B portal into one queue.
• Real-time inventory sync: Updates stock on every channel the moment something sells, so you don’t oversell.
• Automated order routing: Sends each order to the best warehouse, store, or 3PL based on stock and location.
• Purchasing and replenishment: Flags low stock and creates purchase orders before you run out.
• B2B and wholesale tools: Handles customer-specific pricing, bulk orders, and EDI for retail partners.
• Returns management: Tracks exchanges, refunds, and restocking without losing visibility.
• Native integrations: Connects to your e-commerce platform, accounting software, and shipping carriers.
• Reporting and forecasting: Shows order volume, fulfillment speed, and demand trends so you can plan ahead.

How AI and Automation Are Changing Order Management

Manual order work adds up fast. Cin7’s 2025 State of Inventory Intelligence research found that syncing siloed data takes 16 hours a week. That’s $21,632 a year for each entry-level employee doing the job!

Automation takes the repetitive stuff off your plate: importing orders, updating stock across channels, sending tracking emails, and creating purchase orders. AI goes a step further by predicting what you’ll need before you need it.

That’s where Cin7 ForesightAI comes in. It forecasts demand up to 24 months ahead and runs your sales history through about 100 forecasting algorithms. It also generates reorder recommendations.

Curious what else AI can do for your operations? Explore all of our AI inventory management features.

Benefits of an Order Management System

An order management system (OMS) benefits more than just your internal team. It improves the experience for customers and vendors, too. If you’ve ever ordered something online only to find it was out of stock or showed up with no order tracking information, you’ve seen firsthand why OMS matters.

Here’s what the right OMS can offer:

Better Customer Experience

Customers expect transparency, from estimated delivery dates to real-time tracking. An OMS gives your team full visibility into order statuses, helping you deliver accurate updates, reduce errors, and build customer trust.

Stronger Vendor Relationships

By streamlining communication and providing real-time insights into order statuses and vendor managed inventory (VMI), OMS helps you stay aligned with suppliers and prevent bottlenecks in the supply chain.

Smarter Inventory Reordering

With automated low-stock alerts and customizable reorder points, an OMS keeps your inventory levels optimized, reducing carrying costs, overstocking, and manual errors.

Insightful Reporting

Advanced reporting tools provide visibility into order volume, product performance, and fulfillment speed. These insights help you spot trends, optimize operations, and plan with confidence.

The Four Stages of Order Management

The four stages of order management are order capture, order processing, fulfillment and delivery, and service and returns. Here’s what happens at each one.

• Order capture: Collects and validates customer orders across every channel: e-commerce, retail, or wholesale.
• Order processing: Confirms availability, allocates inventory, and triggers fulfillment workflows.
• Fulfillment and delivery: Makes sure orders are picked, packed, and shipped efficiently, whether from a warehouse or a local store.
• Service and returns: Manages exchanges, returns, and refunds while maintaining visibility across all channels.

A strong order management system doesn’t just handle shipping. It manages every stage of the customer journey. When these stages are unified under one OMS, you gain the visibility and flexibility to meet customer expectations, even during peak seasons.

Implementation Challenges and Best Practices

Deploying an OMS can feel daunting, but with thoughtful planning, it doesn’t have to be. Here are the most common challenges and how to handle them with confidence.

Data Migration Issues: Moving data from old systems can create errors or duplicates. Clean and standardize your data before you import it, and the switch gets a lot smoother.

Change Resistance: Teams often push back on new systems when they’re unsure how their day-to-day work will change. Train early and explain the “why” behind the switch to build trust and buy-in.

Integration Complexity: Connecting your OMS with existing tools can get technical. Choose a vendor with strong support and pre-built integrations to save time and frustration.

Scalability Gaps: Some platforms work well for order management within small businesses but struggle as order volume grows. Pick an OMS that’s built to scale so your operations stay efficient as you grow.

CRM vs. OMS vs. Inventory Management vs. WMS: What’s the Difference?

These four systems often get lumped together, but each one has its own job. Customer relationship management (CRM) software focuses on managing customer relationships, while order management software (OMS) focuses on getting orders fulfilled.

CRM is broader in scope and covers a wide range of customer-centric activities. Some solutions, like Cin7 Core, include both order management and basic CRM functionality, including tracking leads and opportunities.

Here’s the quick version of all four:

Do you need both a CRM and an OMS? If you sell through more than one channel, probably yes. A CRM helps you win the sale and an OMS helps you deliver it.

Cin7 brings order management, inventory management, and warehouse management together in one IMS, so your teams aren’t copying data between systems.

How to Choose the Right Order Management System

While every industry has its quirks, there are a few must-haves to look for in any order management system:

• Prioritize Scalability: Your OMS should grow with you. It should handle more orders, more inventory, and new sales channels as your business expands.
• Ensure Key Integrations: Make sure the platform connects with all your existing tools and sales channels. The smoother the integrations, the more efficient your operations.
• Look for Industry-Specific Features: Whether you need batch tracking for perishables or B2B workflows for wholesale, choose a solution built with your business model in mind.

What’s the Best Order Management Software for Small Business?

For growing small businesses, Cin7 Core is our pick because it automates reordering and syncs orders across channels. On a tight budget? Zoho Inventory and Veeqo have free starting points.

What’s the Best Order Management System for Multichannel Selling?

Look for real-time inventory sync across every channel you sell on, or you’ll oversell. Cin7 connects natively to Shopify, Amazon, Walmart, WooCommerce, BigCommerce, and eBay, with 700+ integrations in total.

What’s the Best B2B Order Management Software?

B2B sellers need customer-specific pricing, bulk ordering, and often EDI. Cin7 offers a B2B portal as an add-on for Core and Omni, plus native EDI in Omni. Sana Commerce is another option if your online store runs off an ERP.

What’s the Best Enterprise Order Management Software?

Large enterprises with complex routing across many locations often look at IBM Sterling, SAP Commerce Cloud, or Salesforce Commerce Cloud. Mid-market brands that want native EDI and 3PL integrations without that complexity can look at Cin7 Omni.

How Do You Build a Business Case for an OMS?

Start by tallying what manual order work costs you today. Our research puts siloed data syncing at $21,632 a year per entry-level employee. Then:

• List the errors you want to stop, like oversells, mis-ships, and late orders.
• Map the channels, tools, and integrations you can’t live without.
• Ask vendors for a demo using your own products and order flow.
• Agree on success metrics, like time saved and order accuracy, before you sign.

Frequently Asked Questions About Order Management Software

How Much Does Order Management Software Cost?

It depends on the tool, your order volume, and how many users you need. Cin7 Core starts at $349/month, while enterprise platforms like IBM Sterling and SAP Commerce Cloud price on request. Don’t forget to budget for setup and integrations, too!

What Is the Best Free Order Management Software?

If you’re just starting out, Zoho Inventory’s free plan covers 50 orders a month for one user and one location. Veeqo’s shipping software is also free, though its inventory features are on paid plans starting at $19/month. Once you outgrow free tools (it happens faster than you’d think!), Cin7 Core gives you automation and multichannel sync in one IMS.

How Do You Keep Track of Orders in a Small Business?

Start by getting every order into one place instead of juggling spreadsheets, inboxes, and marketplace dashboards. Then give each order a clear status, like received, picked, shipped, or delivered, so your team and customers know where things stand. As your order volume grows, order management software handles this for you, syncing stock and sending tracking updates without the copy-and-paste.

Do I Need Order Management Software if I Use Shopify?

If you only sell through one Shopify store from one location, Shopify’s built-in tools may be all you need. Once you add marketplaces, wholesale, POS, or more warehouses, an OMS keeps stock and orders in sync everywhere. With Cin7’s native Shopify integration, every Shopify order flows into Cin7 in real time, ready for fulfillment.

Can I Get a Free Demo or Trial of Order Management Software?

Yes! Many vendors offer demos, free trials, or free plans, so you can test-drive before you commit. With Cin7, you can get a demo tailored to your business, or start a free trial of Cin7 Core and explore on your own. Tip: bring a few real orders to your demo so you can see how it handles your workflow.

What Software Is Used for Order Management?

Businesses use order management software like Cin7, Brightpearl, IBM Sterling, SAP Commerce Cloud, and Salesforce Commerce Cloud. Smaller sellers also use tools like Zoho Inventory and Veeqo. The right one depends on your channels, your order volume, and whether you sell B2B.

Whichever you choose, the goal is the same: get out of spreadsheets and into one place where every order, product, and customer lives together. With Cin7 Core or Cin7 Omni, that’s exactly what you get. No more chasing orders across five tabs!

Ready to see it in action? Get a demo and we’ll show you how Cin7 handles your orders. Prefer to explore on your own? Start your free trial of Cin7 Core.