Cin7 achieves SOC 2 Type 1 and Type 2 compliance: Strengthening our commitment to data security

At Cin7, the  security and privacy of our customers' data have always been our top priority. Today, we're thrilled to announce a significant milestone in our commitment to safeguarding your information: we have successfully achieved both SOC 2 Type 1 and SOC 2 Type 2 compliance.

This achievement goes beyond a certification—it’s a testament to our unwavering dedication to maintaining the highest standards of security. As we continue to innovate and grow, we want you to know that protecting your data remains at the core of everything we do.

What is SOC2 compliance? 

SOC 2, developed by the American Institute of Certified Public Accountants (AICPA), sets the gold standard for data security, particularly for Software as a Service (SaaS) companies like Cin7. It is built on five Trust Services Criteria:

• Security: Protecting data from unauthorized access
• Availability: Ensuring systems are available for operation and use
• Processing Integrity: Guaranteeing system processing is complete, accurate, and timely
• Confidentiality: Safeguarding confidential information
• Privacy: Collecting, using, retaining, and disclosing personal information in line with privacy policies

The difference between SOC 2 Type 1 and Type 2

• SOC 2 Type 1: Evaluates the design of our security controls at a specific point in time, ensuring we have the necessary systems in place to protect your data.
• SOC 2 Type 2: Assesses the effectiveness of these security controls over an extended period, demonstrating that we don’t just implement security measures—we uphold them consistently.

Achieving both certifications underscores our ongoing commitment to best-in-class data security and operational excellence.

Why SOC2 compliance matters

In an era where cyber threats continue to evolve, securing your data is more critical than ever. SOC 2 compliance provides you, our customers, with the assurance that we are not just talking about security—we are living it every day.

This certification demonstrates our commitment to:

• Protecting your sensitive information from unauthorized access
• Ensuring system reliability and availability when you need it most
• Processing your data with integrity and accuracy
• Maintaining the confidentiality of your business information
• Respecting and protecting individual privacy rights

In short, achieving SOC 2 Type 1 and Type 2 compliance is our way of saying, "We've got your back."

Our journey to SOC2 compliance

Achieving both SOC 2 Type 1 and Type 2 compliance required a rigorous, company-wide effort to strengthen our security posture. Our team worked tirelessly to ensure our policies, procedures, and infrastructure met and exceeded the strict SOC 2 standards.

This journey involved:

• Comprehensive security assessments and penetration testing
• Advanced monitoring and alerting systems to detect potential threats
• Strengthening our incident response and disaster recovery plans
• Providing ongoing security training for all employees
• Enhancing vendor management processes to ensure security compliance across our ecosystem

Each step in this process has made us stronger, more resilient, and better equipped to serve you.

What this means for our customers

For you, our valued customers, this certification translates into:

• Enhanced peace of mind, knowing your data is protected by industry-leading security measures
• Reliable system performance, ensuring uninterrupted access to Cin7 solutions
• Stronger compliance alignment, making it easier for your business to meet regulatory requirements
• Continued commitment to security, with ongoing improvements to stay ahead of emerging threats

The road ahead

While achieving SOC 2 Type 1 and Type 2 compliance is a major accomplishment, we see this as just the beginning. Our commitment to security is ongoing, and we are already looking ahead to:

• Continuous enhancement of our security measures to protect against evolving threats
• Exploring additional certifications to meet the growing needs of our global customer base
• Strengthening our internal processes to further reinforce trust and transparency

Security is not a one-time achievement—it’s a continuous journey. At Cin7, we’re dedicated to leading the way.

We're here for you!

As we celebrate this achievement, we want to extend our deepest gratitude to you, our customers. Your trust drives us to raise the bar in everything we do—especially when it comes to protecting your data.

SOC 2 compliance isn’t just a checkbox for us—it’s a reflection of our core values. We will always prioritize your security and privacy, allowing you to focus on what you do best: growing your business.